I Dharmendra Kumar S/o Shri Ishwar Prasad Gupta R/o 1 No. Gumti, Dulhinganj, Gaya. I have bought 2 sim dt. 08/09/2008 which no. is 9097322633 & 9097322634 and i used since june 2009 then after incoming & outgoing facilities closed. I asked the aircel customer care services, Bhadani agency, Aircel Services, Tekari Road, Gaya why closed the facilities. that person said your documentary proof not satisfactory so resubmit the documents. So, I again submit the document dt. 23/09/2009 and recharge with Rs. 36/- and getting life time validity but unfortunately I am not getting incoming & outgoing facilities. I again asked Bhadani Distributer, Tekari, that staff saying your sim reject since 01/03/2009 and documents recieved as per your dt. 23.09.2009 One sim working 9097322634 in only incoming facilities and other sim not incoming & outgoing facilities available. I again complain aircel office, Tekari Road, Gaya. staff saying I can not help anything. I want to know that if sim is rejected, how can recharge life time validity, and one sim working incoming facilites and main balance show about Rs. 18/- So please say what can I do. Who responsible for Rs. 36/-*2=Rs. 72/- solve the problem if sim is reject then why recharge accept with Rs. 36/- because number not available. If any other authority solve the problem, please informed to me.