Many senators are calling for an investigation after hearing this piece of news. Even the software maker has been identified. It is Carrier IQ Inc. of Mountain View California. A class-action lawsuit has been filed against Carrier IQ Inc.
The software in question is being used on some one hundred and fifty million devices as per Carrier IQ. It does watch what owners of smartphones do with them including what they type on them and the numbers they dial. But it doesn’t seem to transmit every key stroke to the company. Instead, it kicks into action when there is a problem like a call that does not go through and it lets the phone company know.
Carrier IQ says the data its software gathers is stored by the phone companies or at Carrier IQ’s facilities. It does not sell the data to third parties. Phone companies, of course, already are custodians of a whole lot of private information including whom you call, where you surf and what your text messages say.
The controversy started a few weeks ago when a programmer documented Carrier IQ’s workings with videos on his blog. The software company threatened him with a lawsuit if he did not take the information down. A central privacy worry is what kind of data Carrier IQ is retaining.
Apple Inc. has said that it has stopped supporting Carrier IQ in most of its products. Carrier came under fire last year over location-tracking features of the iPhone and made a software change to keep the data on users’ movements for reduced time.
There is no easy way to uninstall the Carrier IQ software without unsanctioned third-party software. This is where the story hangs right now.
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