Information Madness

I am not sure if all the mobile service providers in India were sending hard copy of the mobile phone bills to their customers but Telecom regulator TRAI has mandated all the service providers to provide a hard copy of the bill free of cost to its post paid subscribers. The order would be effective from January 24, and applicable across all types of tariff plans of mobile — GSM and CDMA — and fixed line services.

Hard copy of the bill would enable the customers to understand and satisfy themselves about the genuineness of the bill, facilitate making payments and verify the charges among other things. The point here was that the service providers in other sectors such as power, gas, water utility services do not charge for providing hard copies of the bill. (via:Times Of India)

 

This is exactly opposite to what we have seen in the western countries where everybody is trying to save the planet earth by saving trees and cutting down the paper usage. Lot of credit card companies are moving towards the e-bill instead of paper bill. If we talk about India, there are millions of mobile subscribers and lets each user's bill would be atleast 2-3 pages. That would be billions of papers.

I think government should have taken an alternative approach. Like a detailed bill delivered via an SMS to subscribers for free of cost or something like that.

Oh well!!