So the Argument was whether the CTO was a public utility or a profit centre. Chennai Telephones officials had failed negotiation attemps with their Railway counterparts seeking a concession in rent and eventually lead into the CTO shut down.
“Maintaining the CTO on the rates proposed by the Railways was unviable and the only option was to shut shop,” a Chennai Telephones official said.
BSNL Shuts Down Central Railway Station Public Call Facility
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