One of the HP (Hewlett-Packard) laptop user named "Desi" purchased his laptop as a chirstmas present for his wife and realized that because he is an african american, HP's integrated webcam face tracking didn't work for him.
So he made a funny video complaining about HP's integrated webcam bug not quite in jest, but not in anger, either. Check out his video below
HP on the other hand reacted to this situation very professionally. On HP's blog, they explained
{xytpo_quote}We are working with our partners to learn more. The technology we use is built on standard algorithms that measure the difference in intensity of contrast between the eyes and the upper cheek and nose. We believe that the camera might have difficulty “seeing” contrast in conditions where there is insufficient foreground lighting.{/xtypo_quote}
Its interesting how people are using social media such as YouTube, facebook and even companies are on their toes to react on such complains.
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